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The 4 Types of PM Communication Every Leader Must Master

Product managers spend 80% of their time talking to people. That could mean meetings, emails, or working through product plans. Communication is central to the role. But when you look for advice on how to do it well, most of…

Promoted to Failure? Why Great PMs Struggle as Leaders

“I hate people management and the politics of corporate America. I feel like I traded my soul to be a politician.” That confession, pulled from a product management subreddit thread cuts deep. It speaks to what many product managers feel…

Why Nobody Reads Your Docs (And What to Do About It)

You spend three days writing a detailed Product Requirements Document. User stories. Mockups. A full FAQ. You post it in Slack, tag the team, and wait. Nothing. A week later, a developer pings you: “What’s this feature supposed to do…

Toxic Work: How Bad Culture Destroys Lives and Companies

Ever felt that Sunday dread creeping in—not because the weekend’s ending, but because Monday means stepping back into a workplace that drains you? You’re not alone. Millions of people spend their weeks navigating office politics, dodging micromanagers, or bracing themselves…

Vertical Slicing 101: How to Break Down User Stories Like a Pro

Effective user stories are the foundation of successful agile product development. However, large, vague stories lead to delayed delivery, unclear progress, and stakeholder frustration. This guide outlines ten proven techniques for splitting user stories into smaller, more manageable pieces that…

Why Your Customers Lie to You (And How to Get the Truth)

why customers lie

Customer conversations are tricky. Early in my career—back when I was still a business analyst—I thought feedback was easy to collect. Ask a few questions, take some notes, and Voila: instant insight. I was wrong. Instead of deep revelations, I…

Winner-Takes-Most: Building Unshakable SaaS Advantages

The Core of True Competitive Edge A real competitive advantage isn’t about having a few extra bells and whistles. It’s deeper—something foundational that others can’t simply replicate overnight. Picture it like a moat: Some markets have wide, unshakable moats. Others?…